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Stephen Ujfalussy
- Total activity 11
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Activity overview
Latest activity by Stephen Ujfalussy-
Stephen Ujfalussy created an article,
General Refunds
Refund Policy Tickets are generally non-refundable. If your flight operated and you didn’t travel, you’re not entitled to a refund. You may have valid reasons for deciding not to travel, but our...
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Stephen Ujfalussy created an article,
Booking Special Assistance
These are the step-by-step instructions for customer support agents to follow when a customer requests help with Special Assistance for their flight booking. Check the customer has provided a boo...
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Stephen Ujfalussy created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Stephen Ujfalussy created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Stephen Ujfalussy created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Stephen Ujfalussy created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more
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Stephen Ujfalussy created a post,
What is the community?
The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...