Stephen Ujfalussy

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Articles

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  • General Refunds

    1. FAQ

    Refund Policy Tickets are generally non-refundable. If your flight operated and you didn’t travel, you’re not entitled to a refund. You may have valid reasons for deciding not to travel, but our...

    • Stephen Ujfalussy
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  • Booking Special Assistance

    1. FAQ

    These are the step-by-step instructions for customer support agents to follow when a customer requests help with Special Assistance for their flight booking.  Check the customer has provided a boo...

    • Stephen Ujfalussy
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